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At Culinary Haven Home, customer satisfaction is important to us. We strive to provide high-quality kitchen appliances and accessories that meet your expectations. If you are not fully satisfied with your purchase, please review our Refunds and Return Policy below.
Customers may request a return within 7 days of receiving their order. To qualify for a return, the item must:
Products returned after the 7-day return period may not be accepted.
The following items are not eligible for returns or refunds:
Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund request. Approved refunds are processed within 7 to 10 business days.
As Culinary Haven Home only offers Cash on Delivery (COD), refunds will be issued through a mutually agreed payment method or bank transfer where applicable.
If you receive a defective, damaged, or incorrect product, you may request an exchange within 48 hours of delivery. Our team will review the request and arrange a replacement if eligible.
Customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping service when returning products.
Orders may be canceled before shipment confirmation. Once an order has been dispatched for delivery, cancellation requests may no longer be accepted.
If you have any questions regarding returns, refunds, or exchanges, please contact us at:
Email: [email protected]