Introduction
At Culinary Haven Home, we are committed to delivering your kitchen products safely and efficiently. This Shipping Policy explains how we process, handle, and ship orders placed through our website.
Order Processing
All orders are processed after confirmation of purchase. Orders are typically reviewed and prepared for shipment within 1 to 3 business days. Orders placed on weekends or public holidays may require additional processing time.
Worldwide Shipping
Culinary Haven Home operates worldwide and aims to serve customers across multiple regions. Shipping availability may vary depending on your location and local delivery services.
Cash on Delivery Service
We currently offer Cash on Delivery (COD) as our payment method. Customers are required to provide accurate shipping information to avoid delays or unsuccessful deliveries.
Shipping Charges
Shipping fees, if applicable, will be displayed during the checkout process before order confirmation. Charges may vary depending on the destination, package size, and delivery service requirements.
Order Tracking
Once your order has been shipped, customers may receive shipment updates or tracking details when available. Tracking availability may depend on the shipping carrier used for delivery.
Delayed or Lost Shipments
While we work with reliable delivery partners, delays may occasionally occur due to weather conditions, high shipping volumes, customs procedures, or unforeseen circumstances. Culinary Haven Home is not responsible for delays caused by third-party shipping carriers.
If you believe your package has been lost or significantly delayed, please contact us so we can assist in resolving the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact details at the time of purchase. Culinary Haven Home is not responsible for failed deliveries caused by incomplete or incorrect address information.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with relevant details and photos of the damaged item and packaging. We will review the issue and assist with a suitable resolution.
Contact Us
For any shipping-related questions or concerns, please contact us at:
Email: [email protected]